Cospark

Privacy Policy

Last updated: January 14, 2025

1. Introduction

Welcome to Cospark ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered ad creation platform.

Our platform leverages advanced AI technologies including video generation (powered by services like Google Veo and OpenAI Sora) and voice synthesis (powered by Eleven Labs) to help you create professional advertisements.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, and authentication credentials when you create an account.
  • Payment Information: Billing details processed securely through Stripe. We do not store your full credit card numbers.
  • Content You Create: Scripts, prompts, images, and other inputs you provide to generate advertisements.
  • Communications: Messages you send to our support team or feedback you provide.

2.2 Information Collected Automatically

  • Usage Data: How you interact with our platform, features used, and content generated.
  • Device Information: Browser type, operating system, and device identifiers.
  • Log Data: IP addresses, access times, and pages viewed.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI ad creation services
  • Process your transactions and manage your subscription
  • Generate AI-powered video content and voice synthesis based on your inputs
  • Send you service-related communications and updates
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve our platform
  • Detect, prevent, and address technical issues or fraudulent activity
  • Comply with legal obligations

4. AI Services and Third-Party Processing

To power our AI features, we share certain data with trusted third-party AI service providers:

  • Video Generation: Your prompts and creative inputs may be processed by AI video generation services (such as Google Veo and OpenAI Sora) to create video content.
  • Voice Synthesis: Text content you provide may be processed by Eleven Labs to generate AI voice-overs for your advertisements.
  • Payment Processing: Stripe handles all payment transactions securely.
  • Authentication: Clerk manages user authentication and account security.

These providers have their own privacy policies governing their use of data. We encourage you to review their policies.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Generated content is retained according to your subscription plan. You can request deletion of your data at any time by contacting us.

6. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication through Clerk
  • Regular security audits and monitoring
  • Access controls limiting employee access to personal data

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Export your data in a portable format
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@cospark.ai.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: